Service Guarantee

At Transport On Demand, our commitment is to provide superior delivery service for our customers, every day, every shipment, every time.

Our guarantee does not apply to shipments delayed by conditions beyond our control including but not limited to: acts of God, perils of the air, land and sea; airline delays, weather conditions; acts of public enemies or terrorists; war, strikes, civil commotion or acts or omissions of public authorities including Department of Agriculture, TSA, DOT, PES and customs and health officials with actual or apparent authority, we will not accept liability for failing to meet our delivery guarantee due to an incorrect address, the unavailability of the consignee or refusal to accept the shipment.